Contact
You can reach us with your questions, suggestions, or feedback.
General Support
For help with the Erasmus process, app usage, and technical topics:
Privacy and Data Requests
For personal data requests, account deletion, or GDPR inquiries:
Legal
For terms of service, copyright, and legal notices:
Contact form
If you would rather fill in a form than send an email, use the contact form. It reaches the same support inbox.
What to include
To help us resolve things faster, please include:
- Which page you were on, or which step you were taking
- Your device and browser
- A screenshot, if you have one
- The email address you sign in with, if the issue concerns your account
Reporting an error in a guide
If you find an outdated fee, a rule that has changed or anything simply wrong, write to [email protected]. Include a link to the official source if you have one; we correct the page and renew its check date.
Moderation and rule violations
To report a question, an answer or a published community route that breaks the rules, write to [email protected]; include the link and the content is reviewed the same day. For urgent or legal matters, write to [email protected].
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We aim to respond as quickly as possible. Response time is typically 1-2 business days.